When your computer is back up and running, Open Outlook and see if it connects. Is it Your Exchange Server Connection? Outlook has a logging feature that can help you figure out what exactly is causing your the Exchange Server connection problem. You will have to turn logging on to use the feature. To turn on logging in Outlook 2007. Just purchased an iMAC with o/s Lion, the Finder can see my network drive (NTFS) but cannot read it “Connection Failed” message display every time trying to get to my photos. My Labtop with older O/S Snow Leopard has no problem at all.
- Outlook 2016 For Mac Connection To The Server Failed Or Was Dropped On Top
- Outlook 2016 For Mac Connection To The Server Failed Or Was Dropped On Phone
Outlook 2016 For Mac Connection To The Server Failed Or Was Dropped On Top
Outlook for Mac facilitates offline working in an Exchange environment. Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side. Sometimes, this synchronization process gets affected partially or fully. Due to this, mailboxes are not updated on the server-side as well as on the client-side.
Prominent Reasons Behind this Synchronization Issue
Many Outlook for Mac users face this issue, and so we need to realize the causes behind it. We have stated them here:
- Offline Mode: Your Outlook for Mac is in Offline Mode
- Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server
- Cache Issue: Your Outlook Cache is corrupted
- Settings: Settings are not accurately configured
Fixing “Outlook for Mac not syncing with Exchange Server” issue
Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue.
Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full?
- Check Offline Mode
It is the most basic check that you can perform before pursuing any other method. Go to the Outlook menu and check if the Work Offline option is selected or not. If selected, unselect it and check if the synchronization is better now. - Rebuild the Outlook for Mac File
To fix this issue, you should perform the troubleshooting as explained here.
Firstly, close all the Outlook for Mac related processes currently running on the system. Take a backup of the Identities folder of Outlook for Mac in C drive. Then click on Outlook application with Alt key on hold to start the Microsoft Database Utility app. Here, select the identity which you want to recreate and click the Rebuild option to create it. Wait until the process gets completed. - Clear Cache in Outlook
This method works when any specific folder is not synchronizing, but the rest of the Exchange folders are synchronizing with the Outlook. Here is the fix.
First, ensure that there is a connection between Outlook for Mac and Exchange Server. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Now, switch to the General tab and click on the option Empty Cache. Next, check if the folder is synchronized and new items are received in it. - Confirm Exchange Connectivity
The issue can be due to error in connection of Outlook with the correct Exchange Server. You should check it once to confirm if this is the issue. Follow this process:Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. If there is an orange indicator against the added Exchange account, then it means there is some issue with it. You can try disconnecting it and re-configuring it. Try connecting it with Outlook on the web and check the status of Exchange Server now. If everything is fine, connect the desired server again.
The above methods are easy and can solve the synchronization issue between Outlook for Mac and Exchange Server. You can give these solutions a try and get rid of that unwanted situation quickly.
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How to Retrieve Inaccessible Outlook for Mac Data?
If you are still not able to fix the issue with your Outlook for Mac data file, you can think of converting the OLM file to PST and recover its data. For this, we bring the most promising OLM Converter tool – Kernel for OLM to PST Converter tool, which converts OLM file to Outlook 2019, 2016 & 2013. It also allows users to make secure migration from OLM to Exchange Server and cloud-based platform of Office 365. The tool provides many filter options for users to move only specific data to the destination. Also, it provides complete support to all Outlook for Mac versions including Outlook 2016 for Mac.
You may better understand the OLM to PST conversion process by going through the steps of the tool.
- Run Kernel OLM to PST Converter and use Browse or Search (for automatic search in the selected system drive) option to add the desired number of OLM files for conversion purposes. Click Next.
- After scanning the files, select any mailbox item and view its preview. Now, click the Save option.
Note 1: You can save file items in multiple formats by right-clicking and selecting the required option.
Note 2: With the Find option on the Toolbar, you can perform a deep search for any mailbox item using multiple filters and options. - Choose PST File (MS Outlook) option. Click Next.
- Add filters like email metadata (From, To, Subject), Item Type, and Date Range as required and click Next.
- To manage the converted PST file size, you can use the Split option and also can add a prefix to the store name.
- Browse and add the saving path location for the converted PST file and click Finish.
- The conversion process will get started and soon completes with a confirmation message.
So, conversion of OLM to PST file is quite handy with the Kernel OLM to PST Converter software.
Final Words
Due to the Exchange synchronization issue, Outlook for Mac users may not have the updated information in their mailboxes. This issue can be fixed in many ways. However, if all these methods fail to fix the issue, they can think of recovering Outlook for Mac data using an OLM to PST converter.
More Information
If the automatic setup of your email account does not work in Microsoft Outlook 2016, you can set up your account manually.
Step-by-Step Instructions
- Open Microsoft Outlook 2016 and click File in the menu.
- Under Account Information, click + Add Account.
- Select Manual setup or additional server types and click Next.
- Select POP or IMAP and click Next.
- Enter the user,server and logon information. Select the account type: IMAP or POP3.
If you want to retrieve your email using POP3, select Account type POP3 in the Server information. Enter pop.ionos.com as your incoming mail server. The other account settings are the same as for IMAP.
User Information | |
---|---|
Your Name | The name you want displayed on outgoing emails |
Email Address | The complete email address that you are setting up |
Server information | |
---|---|
Account type | IMAP |
Incoming mail server | imap.ionos.com |
Outgoing mail server | smtp.ionos.com |
Login information | |
---|---|
User Name | The full email address of your IONOS email account |
Password | The password you entered when you set up the email address |
Require login using Secure Password Authentication (SPA) | As this function is not supported by our mail servers, please do not tick this box. |
- Click More settings..
- Under the Outgoing mail server tab, check the box My outgoing server (SMTP) requires authentication. Select the menu item Use same settings as my incoming mail server.
- Now switch to the Advanced tab. Insert the data below for the incoming and outgoing mail servers.
Server Port Numbers | ||
---|---|---|
Incoming Server (IMAP) | 993 | Select the connection type SSL in the drop-down menu |
Outgoing Mail Server (SMTP) | 587 | Select the connection type Automatic in the drop-down menu |
SSL Settings for POP: Now switch to the Advanced tab. Check the box Server requires an encrypted connection (SSL). Then input the incoming and outgoing mail server settings.
Server port number | ||
---|---|---|
Incoming mail server (POP3) | 995 | Check Server requires an encrypted connection (SSL) |
Outgoing Mail Server (SMTP) | 587 | Select the connection type Automatic in the drop-down menu |
- Click Ok.
- Romancing saga ost rar files. Back at the POP and IMAP Accounts Settings screen, click Next, and then Finish.
Outlook 2016 For Mac Connection To The Server Failed Or Was Dropped On Phone
You have completed the setup of your email account in Microsoft Outlook.